Lexis Information Systems Limited (trading as thehomeloanshop.co.uk) ("we" or "us") take your privacy seriously. This Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential.
Please read this Privacy Policy carefully as once you use our website and/or the services it provides ("Services") you will be regarded as having read and accepted this Privacy Policy. You must not use our website or our Services if you do not accept this Privacy Policy.
Lexis Information Systems Limited (company number 5451946) is the data controller in relation to the Services and your personal data. Our registered address is Curzon House, 1st Floor 24 High Street, Banstead, Surrey SM7 2LJ. If you have any queries relating to our use of your personal data or any other data protection issues, please contact our Data Protection Officer at dp@thehomeloanshop.co.uk.
The information we collect
We will collect personal information about you which you give to us when you provide information as part of our loan quotation and application service. The provision of the Services to you may also require us to store details of your transactions, together with details of your financial information. We will periodically review your personal information to ensure that we do not keep it for longer than is necessary.
Purposes for which we use information about you:
a. to enable you to access and use the Services; and/or
b. to personalise aspects of our overall service to you; and/or
c. to communicate with you; and/or
d. to provide information to third parties for the purpose of obtaining a quotation for you and/or
e. to process a transaction between you and a third party.
Passing on information about you
Please be aware that once you use our website or our Services, you will be regarded as having given your consent to us disclosing your personal information to the following parties:
a. third party loan providers and loan brokers for the purposes of obtaining a quotation for you;
b. other third parties either where necessary for those third parties to provide additional products or services requested by you or with your prior consent.
Informing you of offers and services which may be of interest
Please also be aware that if you click the "I accept" button on the quotation application page, you will be regarded as having given your consent to us providing you with information, offers and services that may be of interest to you.
If you click the "I accept" button on the quotation application page, you will also be regarded as having given your consent to us disclosing your personal information to other reputable suppliers and business partners of ours.
If you would like us to stop passing on your information please send an email to admin@thehomeloanshop.co.uk with Opt Out as the subject.
We may disclose information about you in connection with legal proceedings or potential legal proceedings or if otherwise permitted to do so by law.
Third party providers and data privacy
If you decide to enter into a contract with a third party provider through an application made on our website, the information you have provided to us together with any further information requested by, and supplied by you, to the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information once you have contracted with that provider.
Security
Our website is a "Comodo Secure Site" and keeping information about you secure is very important to us. However, no data transmission over the internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk. Sensitive information is encrypted to minimise the risk of interception during transit.
Cookies
Like many websites, when you visit our website we issue a 'cookie' or unique code that allows us to identify your computer. We use the cookie, to record where applicable, the website that referred you to our site and to note the different areas of our website recently accessed through your computer - it is only used in relation to our website and not in relation to any other websites you may visit. We may use the information collected in this way to tell you about services or products which might be of interest to you when you make further visits to this website.
If you do not accept incoming cookies then the performance of our website on your system may not be to full standard.
Call Recording
Calls to the number displayed on this website are routed to a 3rd party and may be recorded. This is for our protection and yours. Recorded calls are used for training and monitoring purposes and may be used in the unlikely event of a complaint.
Transferring your information abroad
Information supplied by you to us will only be transferred abroad by us or our agents for the purpose of performing contractual obligations to you, or when you have given your prior consent to such transfer.
Your Rights
You have certain rights under the Data Protection Act 1998. For example, we will always let you have a copy of all personal information we have about you should you request it. We may charge you a fee for a copy of such information.